SHIPPING
SHIPPING POLICY
Thank you for shopping with VitalPaws Care! We want to make sure your order reaches you as quickly and safely as possible. Please read our shipping policy carefully.
Where We Ship We ship worldwide!
Delivery Times
- Worldwide: 7–14 business days
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.
Good to know: Over 70% of our customers receive their parcel within 10 business days.
Shipping Costs
- We are pleased to offer free shipping on all orders, worldwide. No minimum spend is required every order ships free, no matter where you are.
Customs & Import Duties For international orders, your order may be subject to customs fees, import duties, or taxes imposed by your country. These charges are covered by VitalPaws Care.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Lost or Delayed Parcels If your order has not arrived within the estimated delivery window, please contact us at support@vitalpawscare.com and we will do our best to assist you.
Contact Us For any shipping-related queries, please reach out to us at support@vitalpawscare.com or visit our website at vitalpawscare.com